Improving and evaluating performance with the PSS

The Public Sector Scorecard (PSS) is used to measure a number of critical success factors for performance management and improvement in the public and third sectors. An article has recently been published, highlighting the fact that although several research papers have been published describing the problems and pitfalls of public sector performance management, few have offered a solution. 

Here, a case study approach is used to take an in-depth look at the UK Ethnic Minority Employment Task Force and for Sheffield Let’s Change4Life, to address and evaluate child obesity using the PSS. 

An innovative outcome of this study, was the use of a combination of the PSS and the Theory of Planned Behaviour for the evaluation.